c777's Privacy Policy

1. Introduction and Overview

c777 is an online entertainment and betting platform serving users in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This privacy policy ("Policy") explains what types of information we collect, why we collect it, how it is used, and how you can maintain control over that information.

Please read this policy carefully before using c777's services. If you have any questions, contact our support team.

2. What Information We Collect

We collect two types of information from you — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

During registration, login, deposit, or withdrawal processes, the information you provide may include:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for account verification)
• bKash, Nagad, Rocket, or Upay number or bank account details
• Messages and enquiries sent to customer support

2.2 Information Collected Automatically

When you browse the c777 platform, certain information is collected automatically:

• IP address and device type
• Browser type and language settings
• Page visits and click patterns (analytics)
• Login and logout time records
• Cookies and session data

2.3 Information Received from Third Parties

For payment verification purposes, transaction confirmation messages from bKash, Nagad, Rocket, Upay, or banks may be received by us. This information is used solely for security and fraud prevention.

3. Purpose of Using Your Information

c777 uses your personal information only for the specific purposes below:

• To create accounts, verify identity, and ensure secure login
• To process deposit and withdrawal transactions
• To deliver bonuses and promotional offers to the correct accounts
• To provide customer support and resolve complaints
• To prevent fraud, money laundering, and unauthorised access
• To review and improve platform performance
• To comply with applicable laws and regulations

Your information is never sold or rented to third parties.

4. Data Storage and Security

c777 uses industry-standard security measures to protect your information. All communication between you and our servers is encrypted using SSL (Secure Socket Layer) technology.

4.1 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

4.2 Security Measures

Our data protection measures include:

• End-to-end encryption
• Two-factor authentication (OTP verification)
• Regular security audits
• Restricted staff access — only authorised personnel can view sensitive information
• Automatic alerts for suspicious logins or access attempts

5. Cookies and Tracking Technologies

The c777 platform uses cookies and similar tracking technologies to improve your browsing experience and analyse platform performance.

5.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Used to review how much time is spent on each page.

Most browsers have the option to disable cookies, but doing so may limit some platform functionality.

6. Sharing Information with Third Parties

c777 may share information with third parties only in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete a transaction.
• Technology Service Providers: Technical partners who assist in operating the platform — under strict confidentiality agreements.
• Legal Authorities: When required to comply with a valid legal order or directive.
• Fraud Prevention Agencies: To assist in detecting and preventing fraudulent activity.

This sharing is never done for commercial purposes, and third parties may never use your information for their own ends.

7. Your Rights and Controls

As a c777 account holder, you have the following rights:

7.1 Right to Access Your Information

You can contact customer support directly to find out what information we hold about you. We will respond as quickly as possible.

7.2 Right to Correct Your Information

If there is incorrect information in your account, contact the support team to have it corrected. Changing your name or date of birth after identity verification has been completed may require additional verification.

7.3 Right to Request Account Deletion

You may request that your account be closed. However, due to legal obligations, some information may be retained with us for a specified period. Options for self-exclusion or taking a break are also available under the Responsible Gaming guidelines.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you can set that preference through your account settings or via the support team.

8. Protection of Minors

The c777 platform is for persons aged 21 or above only. We do not knowingly collect any information from persons under the age of 21. If we find that a minor has mistakenly opened an account, that account and all associated information will be deleted.

Parents and guardians are encouraged to stay alert to their children's online activities.

9. External Links and Third-Party Sites

If the c777 platform contains links to third-party websites, those sites have their own separate privacy policies and we are not responsible for them. You should read a site's own policy before visiting it.

10. Changes to the Policy

c777 reserves the right to update this privacy policy as needed. If any significant changes are made, a notice will be published on the platform and the "Last Updated" date at the top of the page will change. We recommend checking this page regularly.

For more details about us, visit our About Us page, where you will find detailed information about c777's services and philosophy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

We will do our best to respond as quickly as possible after receiving your message.